Reserve Bank reveals blueprint to axe card surcharges

July 15, 2025 14:59 | News

RESERVE BANK OF AUSTRALIA’S PROPOSED SURCHARGES BAN

*The Reserve Bank of Australia has proposed removing surcharges on EFTPOS, Mastercard and Visa card transactions, which it says will save consumers $1.2 billion a year

*It would also lower the cap on interchange fees businesses pay, to try and save them $1.2 billion and offset the surcharge changes

*Card networks will have to publish the fees they charge to increase transparency and competition

*The RBA’s recommendations went beyond the government’s proposal, which suggested banning surcharge fees only on debit card transactions

WHAT PEOPLE SAY

* “The payments landscape is always evolving and it’s critically important we keep pace to ensure it remains safe, competitive and efficient.”

– RBA Governor Michele Bullock

* “We take the RBA’s views seriously and will consider their recommendations along with broader industry feedback.” 

– Treasurer Jim Chalmers

* “The rules around surcharging are more than 20 years old and consumers rightly expect them to keep pace with changes in how they make payments.” 

– Australian Banking Association spokesperson

* “For small businesses already managing tight margins, this means those costs would have to be absorbed into base prices.” 

– Council of Small Business Organisations Australia chair Matthew Addison

* “A blanket ban on surcharging will undermine small businesses, reduce price transparency and mandate price hikes across every menu in Australia.”

 –  Australian Restaurant & Cafe Association CEO Wes Lambert

* “Without fundamental reform and more legislative intervention, these unfair and inflated fees will continue to decimate small business profit margins, increase prices, reduce productivity and possibly lead to closures.” 

– Independents Payment Forum co-founder Bradford Kelly

* “More people are paying by card out of necessity and they shouldn’t be penalised for it. Surcharges act as a barrier to people using their own money.”

– Anglicare Sydney food and financial assistance head Paul Fitzpatrick

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