Are we being served? Restaurateurs swamped by labour rout in wake of bruising lockdowns

The world of work has changed dramatically in the past two years of pandemic. Emergency measures have sent businesses to the wall and left others unable to fill staff gaps. We have learnt overdue lessons on the value of the people who conduct the many backbreaking and thankless tasks in hospitality and tourism. But control of the commanding heights of the labour market remains with the big end of town, writes Michael Sainsbury.